Privacy Policy

Last updated: 21 Apr 2026

AiONA is a product of Zalous Inc., a Delaware corporation. This Privacy Policy explains how Zalous Inc. collects, uses, discloses, and protects information when you use AiONA, our websites, beta programs, software, support, and related services.

Information We Collect

We may collect account information, company profile information, network and device information, AiONA interaction data, technical and usage information, and communications you send to us.

• Account data such as name, work email, company name, login data, and invitation codes.
• Network and device data such as IP addresses, MAC addresses, hostnames, topology, traffic metadata, logs, configuration, and policy information.
• Interaction and support data such as prompts, AI outputs, recommendations, support requests, beta feedback, screenshots, and recordings submitted through approved channels.

How We Use Information

We use information to provide, operate, secure, support, and improve AiONA, including discovery, topology, diagnostics, alerts, root-cause analysis, recommendations, account access, downloads, support, misuse detection, and legal compliance.

Authorized Network Data

AiONA is designed to operate only on networks, systems, devices, and assets that you own, control, or are expressly authorized to monitor, scan, identify, or manage. You are responsible for obtaining all required permissions before using AiONA.

How We Share Information

We may share information with service providers, professional advisors, business partners when needed to support a deployment, authorities when required by law, and successors in connection with corporate transactions. We do not sell personal information for money.

Retention and Security

We retain information as reasonably necessary to provide AiONA, support beta testing, maintain security, improve the product, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.

California and International Use

California residents may have rights to know, access, correct, delete, and opt out of certain uses of personal information, subject to legal limitations. If you access AiONA from outside the United States, information may be processed in the United States and other jurisdictions.

Children, Changes, and Contact

AiONA is intended for business and organizational use and is not directed to children under 13. We may update this policy from time to time. For privacy requests or questions, contact support@zalous.com.